eZ Publish 4.2.0 CMS-O-MATIC RSS: Home page http://www.o2matic-suite.com/home/Home-page RSS - [60] Home page Wed, 7 Jul 2010 12:42:48 +0200gb Richiedi informazioni http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Richiedi-informazioni Il nostro staff commerciale è a tua completa disposizione per qualsiasi informazione in merito al prodotto O2MATIC-ECP®.

Compila il form sottostante per ricevere il materiale informativo completo o per essere contattato telefonicamente: ci faremo sentire, al massimo entro il giorno successivo alla richiesta.

   

Ricorda inoltre che è sempre attivo il servizio di informazioni commerciali che risponde al nostro Numero Verde 800-001.650.

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Wed, 7 Jul 2010 11:22:44 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/549
Come funziona http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Come-funziona O2MATIC-ECP® è la soluzione ideale per lo sviluppo di un’attività di commercio elettronico. Affidabile, sicura e completa consente di gestire in modo semplice un’attività di vendita complessa e articolata.

In pochissimo tempo sarai in grado di sviluppare e controllare in completa autonomia la tua attività. Definisci i prodotti, i prezzi e gli eventuali sconti che vuoi applicare per crescere e ampliare il tuo business.

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Wed, 7 Jul 2010 11:22:42 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/542
Screenshot http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Screenshot Sotto riportiamo qualche screenshot che mostra l'interfaccia amministrativa di O2MATIC-ECP®.

Ti ricordiamo che è possibile richiedere una demo in modalità video: un filmato di circa 10 minuti illustrerà tutte le funzioni del sistema.

Clicca qui per richiedere la visione del filmato.

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Wed, 7 Jul 2010 11:22:41 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/540
Executive white paper http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Executive-white-paper Wed, 7 Jul 2010 11:22:40 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/538 A chi si rivolge http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/A-chi-si-rivolge O2 MATIC-ECP® è una soluzione adattabile a tutti i settori di mercato.

Per l'esperienza fatta e per l'alto numero di casi applicativi, è particolarmente dedicato a:

 

• qualsiasi azienda di varie dimensioni che voglia vendere i propri prodotti online;

 
• qualsiasi azienda di varie dimensioni che voglia vendere i propri servizi online;

 

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Wed, 7 Jul 2010 11:22:39 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/537
Punti di forza http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Punti-di-forza GESTISCI IN COMPLETA AUTONOMIA IL TUO ONLINE STORE E AMPLIA LA TUA ATTIVITA’ DI BUSINESS. CON O2MATIC-ECP® IL CLIENTE AVRA’ LA SENZAZIONE DI ESSERE ACCOMPAGNATO PASSO PER PASSO DURANTE IL PROCESSO DI ACQUISTO.

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Wed, 7 Jul 2010 11:22:37 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/532
Cos'è http://www.o2matic-suite.com/home/main/Solutions/ECP-E-Commerce-Platform/Cos-e O2MATIC-ECP® è una soluzione tecnologica, dedicata al settore small medium business, per lo sviluppo, il controllo e la gestione professionale di un’attività di commercio elettronico.

Grazie ad un’interfaccia ricca di funzionalità è possibile gestire in modo estremamente accurato e preciso il proprio business, curando nel dettaglio tutte le fasi che coinvolgono il processo di vendita: da quelle preliminari di organizzazione e predisposizione dello store e dei suoi prodotti, a quelle successive di analisi e monitoraggio.

Il pannello di amministrazione consente infatti di controllare lo stato di ogni ordine e di monitorare le statistiche di vendita, fornendo in questo modo un’ampia panoramica sull’intera attività.

A livello di sistema è possibile predisporre lo store in un’ottica internazionale attraverso la localizzazione dei contenuti in più lingue e la gestione differenziata di imposte e costi di spedizione in relazione al paese o all’area geografica.

O2MATIC-ECP® è una soluzione professionale che consente di fare strategia. I clienti possono essere infatti ordinati in gruppi al fine di consentire l’applicazione di regole di prezzo differenziate e permettere l’accesso a prodotti dedicati. Offerte e lanci promozionali possono essere facilmente gestiti a livello di prodotto o di carrello.

Particolarmente curate sono inoltre le logiche che governano il processo di acquisto e che accompagnano l’utente fino al corretto compimento dell’ordine. L’utente può infatti decidere di registrarsi allo store contestualmente all’acquisto o di procedere rilasciando unicamente i dati necessari per la spedizione dei prodotti. Questo tipo di meccanismo diminuisce la diffidenza del consumatore all’acquisto online favorendo la concretizzazione dell’ordine.

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Wed, 7 Jul 2010 11:22:34 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/527
The new CMS – EMM connection system is now available http://www.o2matic-suite.com/home/info/News/The-new-CMS-EMM-connection-system-is-now-available The new 02 MATIC CMS - O2 MATIC EMM connection tool has now been released.

Interaction between these two products is now easy: self-profiling modules, usable and compilable directly from the website can operate directly on the Femar Consulting S.r.l. email marketing system database.

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Sun, 13 Dec 2009 18:49:57 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/377
New O2 MATIC CMS layout released http://www.o2matic-suite.com/home/info/News/New-O2-MATIC-CMS-layout-released Femar released a new structural layout for O2 MATIC CMS (Class 004). Inspired by an international award-winning design standard.

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Sun, 13 Dec 2009 12:10:51 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/376
News http://www.o2matic-suite.com/home/info/News Fri, 11 Dec 2009 16:25:59 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/374 LITETOUCH HELPDESK http://www.o2matic-suite.com/home/main/Support/Support-formulas/LITETOUCH-HELPDESK LITETOUCH HELPDESK is a highly-developed After-Sales service formula designed to provide support to the O2 MATIC SUITE product and/or service customer.

The service and SLA (Service Level Agreement) characteristics are summarised below:

       

- Time taken to address problem: Next Business Day

- Max time taken to solve problem: max 48 hours

- Type of problem for which support is provided:  technical  and operation/functional nature

- Means of Femar / User communication: electronic via Customer Portal or phone

- Number of phone support sessions included in service: 20 per year

- Max time for each phone support session: 20 minutes

- Problem transmission system: by Trouble Ticket opening or phone

- Max number of Trouble Tickets per month: unlimited

- Yearly cost of service: €. 295.00 per year

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Wed, 9 Dec 2009 15:37:30 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/362
BASIC HELPDESK http://www.o2matic-suite.com/home/main/Support/Support-formulas/BASIC-HELPDESK BASIC HELPDESK is a Post-Sales service formula aimed at providing support to O2 MATIC SUITE product and/or service customers.

The service and SLA (Service Level Agreement) characteristics are summarised below:

 

- Time taken to address problem: Next Business Day

- Max time taken to solve problem: 5 workdays

- Type of problem for which backing is provided:  technical nature only

- Means of Femar / User communication: electronic via Customer Portal

- Number of phone support sessions included in service: none

- Max time for each phone support session: none

- Problem transmission system: by Trouble Ticket opening only

- Max number of Trouble Tickets per month: 3 (three)

- Yearly cost of service: free of charge

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Wed, 9 Dec 2009 15:36:28 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/361
Request Demo http://www.o2matic-suite.com/home/info/Educational/Demo-Video/Request-Demo Complete all the fields of the request form below.

You’ll soon receive an email from us containing the temporary credentials for accessing the O2 MATIC SUITE demo video area.

Enjoy viewing

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Mon, 7 Dec 2009 17:15:01 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/351
Demo Video http://www.o2matic-suite.com/home/info/Educational/Demo-Video We believe it important to be able to put you in condition to take a technological decision in a reponsible way.

For each O2 MATIC SUITE product, we have prepared a demo film able to cater for all your information requirements concerning product operation.

To be able to make use of such multimedia material, please register in our company database.

You will receive an email with Username and Password, by means of which – always from this area –you can authenticate yourself in the system and obtain access to the demo videos of all the products.

 

Enjoy your viewing!

 

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Mon, 7 Dec 2009 17:00:36 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/347
Training session enrolment http://www.o2matic-suite.com/home/info/Educational/Training-session-enrolment Have you bought a product belonging to the O2 MATIC SUITE?

Well, on the second and fourth Thursdays of each month online training sessions are held.

To take part in the session, completely free of charge, all you have to do is complete the booking form below, specifying the date you will be taking part and the reference product code (ID Product).

You will receive a “conference code” invitation by email and an automatic email from us on the training day to remind you of the appointment.

A guided path will enable you to enter the virtual classroom, together with other customers, where our tutor will hold the course.

Remember: all you require is a PC with microphone and speakers, an ADSL connection, a browser and 2 hours of your time.

 

Click here to see the times relating to each product at the different sessions of each product.

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Mon, 7 Dec 2009 16:58:48 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/345
O2 TOP VAR http://www.o2matic-suite.com/home/main/Partners/Partnership-program/VALUE-ADDED-RESELLER/O2-TOP-VAR Fri, 27 Nov 2009 17:41:52 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/323 O2 REFERAL BP http://www.o2matic-suite.com/home/main/Partners/Partnership-program/BUSINESS-PARTNER/O2-REFERAL-BP Fri, 27 Nov 2009 17:39:37 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/322 O2 EXPERT BP http://www.o2matic-suite.com/home/main/Partners/Partnership-program/BUSINESS-PARTNER/O2-EXPERT-BP Fri, 27 Nov 2009 17:39:00 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/321 O2 PREMIUM BP http://www.o2matic-suite.com/home/main/Partners/Partnership-program/BUSINESS-PARTNER/O2-PREMIUM-BP Fri, 27 Nov 2009 17:35:42 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/320 List of partners http://www.o2matic-suite.com/home/main/Partners/List-of-partners The expertise of certified partners and the experience of Femar Consulting S.r.l. in providing services based on the granting in usufruct of software solutions for micro-businesses represent the winning combination able to provide complete support and a series of specific tools for the development of Electronic Relational Marketing Policies.

Femar Consulting S.r.l. avails itself of an indirect sales channel consisting of value-added resellers and business partners that represent a crucial point of contact with small and medium enterprises; all this thanks to their widespread presence in the area and, above all, their ability to interpret from close up the needs related to the different geographic contexts.

Since 2009, Femar Consulting S.r.l. has developed a Branch Unit in Northern Europe for the development of the international Business Partner network.

 

We cooperate with major companies, and provide ongoing support to the businesses that prefer O2 MATIC SUITE services.

 

Below is a list of V.A.R. (Value Added Reseller) and Certified Business Partners.

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Thu, 26 Nov 2009 18:07:34 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/271
VALUE ADDED RESELLER http://www.o2matic-suite.com/home/main/Partners/Partnership-program/VALUE-ADDED-RESELLER The V.A.R. is the value-added reseller, or the company that intends doing business with O2 MATIC SUITE products using its own rebranding logic.

The V.A.R. therefore uses its own brand, its own communication line and its own pricing policy.

We have designed this type of relationship to allow the partner to sustain its own independent company image, without renouncing the possibility of introducing high-profile technological solutions (for the development of which refined skills, huge investments and major infrastructures are required).

We deal with all this: we leave you the task of managing the relationship with the customer (in a completely independent way) and of using your experience for all consultancy, modelling, customisation and after-sales support services.

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Thu, 26 Nov 2009 18:04:47 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/269
BUSINESS PARTNER http://www.o2matic-suite.com/home/main/Partners/Partnership-program/BUSINESS-PARTNER Three different Business Partnership programs exist: each of them has been purposely conceived to respond to different requirements and sizes, structural and commercial, of each webdesign agency, communications agency and/or sales organisation.

The various types of programs are listed below. By clicking on each of them, you will find transparent information relating to a summary of the sales conditions; by completing the request form, the indirect-channel development office will be at your complete disposal for any explanations you might require and to provide you with contractual documentation, in-depth specifications of each report and, if so required, product documentation.

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Thu, 26 Nov 2009 18:03:21 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/268
Richiedi informazioni http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Richiedi-informazioni Il nostro staff commerciale è a tua completa disposizione per qualsiasi informazione in merito al prodotto O2 MATIC DOC.

Compila il form sottostante per ricevere il materiale informativo completo o per essere contattato telefonicamente: ci faremo sentire, al massimo entro il giorno successivo alla richiesta.

   

Ricorda inoltre che è sempre attivo il servizio di informazioni commerciali che risponde al nostro Numero Verde 800-001.650.

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Thu, 26 Nov 2009 16:08:12 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/242
Come funziona http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Come-funziona Thu, 26 Nov 2009 16:07:47 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/241 Request further details http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Request-further-details Our sales staff is at your complete disposal for any information concerning the O2 MATIC CRM product.

Complete the form below to receive complete information or to be contacted by phone: we’ll contact you at the latest the day after you make your request.

 

Please also remember that our sales information service is always operative on freephone 800-001.650

 

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Thu, 26 Nov 2009 15:44:13 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/229
How it works http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/How-it-works O2MATIC-CRM enables you to perfectly trace all the interactions occurring between your company and the customer, so you can become perfectly acquainted with all customer needs or inclinations.

It thus becomes simple to define “Customer Centric” marketing strategies that will allow you not only to promote and strengthen relations with your current customers, but also to grasp new opportunities.

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Thu, 26 Nov 2009 15:43:39 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/228
Request further details http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Request-further-details Our sales staff is at your complete disposal for any information concerning the O2 MATIC EMM product.

Complete the form below to receive complete information or to be contacted by phone: we’ll contact you at the latest the day after you make your request.

 

Please also remember that our sales information service is always operative on freephone 800-001.650

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Thu, 26 Nov 2009 15:31:44 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/222
How it works http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/How-it-works O2MATIC-EMM is the solution for managing company contacts that allows you to exploit and make the best use of the company database, for successful corporate communication.

With just a few simple clicks you will be able to define and plan successful email marketing campaigns with high returns in terms of results.

Femar Consulting never leaves you on your own! If you wish, our “aftermarket services division” will accompany you down this path. Expert copywriters can also help you draw up texts and personalise your messages in a very professional way.

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Thu, 26 Nov 2009 15:17:35 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/210
Request further details http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Request-further-details Our sales staff is at your complete disposal for any information concerning the O2 MATIC CMS product.

Complete the form below to receive complete information or to be contacted by phone: we’ll contact you at the latest the day after you make your request.

 

Please also remember that our sales information service is always operative on freephone
800-001.650

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Thu, 26 Nov 2009 15:05:53 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/206
How it works http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/How-it-works A methodologically guided path, following a well-tested procedure – and based on Femar Consulting S.r.l. experience – will help you configure your website.

By means of a number of quick and easy steps, indicated in the graph below, we’ll help you make all the necessary decisions to design the structure of the contents and graphic setup of your company website.

All that remains for you to do is enter the publishing contents.

Remember: our “aftermarket services division" has expert copywriters able to also help you draw up texts and refine contents: we’ll never leave you on your own!

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Thu, 26 Nov 2009 08:39:20 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/191
References http://www.o2matic-suite.com/home/info/References Hundreds of customers rely on O2 MATIC SUITE solutions to manage technological support for their Electronic Relational Marketing strategies.

Below are some of the customer brands which are using, or have used, our products and/or services.  

 
THEY HAVE DECIDED TO BREATHE WITH US!
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Mon, 23 Nov 2009 15:42:54 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/190
Screenshot http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Screenshot Sotto riportiamo qualche screenshot che mostra l'interfaccia amministrativa di O2 MATIC DOC.

Ti ricordiamo che è possibile richiedere una demo in modalità video: un filmato di circa 10 minuti illustrerà tutte le funzioni del sistema.

Clicca qui per richiedere la visione del filmato.

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Tue, 17 Nov 2009 13:56:43 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/179
Screenshot http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Screenshot Below are a number of screenshots showing the administrative interface of O2 MATIC CMS.

Please remember that you can ask for a video demo: a film lasting about 10 minutes illustrating all the system functions.

Click here to ask to view the film.

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Tue, 17 Nov 2009 13:56:30 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/178
Screenshot http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Screenshot Below are a number of screenshots showing the administrative interface of O2 MATIC EMM.
Please remember that you can ask for a video demo: a film lasting about 10 minutes illustrating all the system functions.

Click here to ask to view the film.

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Tue, 17 Nov 2009 13:56:10 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/177
Screenshots http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Screenshots Below are a number of screenshots showing the administrative interface of O2 MATIC CMS.

Please remember that you can ask for a video demo: a film lasting about 10 minutes illustrating all the system functions.

Click here to ask to view the film.

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Tue, 17 Nov 2009 13:55:52 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/176
Executive white paper http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Executive-white-paper Tue, 10 Nov 2009 09:35:47 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/143 Who it’s for http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Who-it-s-for O2 MATIC-EMM® is a solution suitable to all market sectors.
Thanks to the experience acquired and the high number of application cases, it is particularly dedicated to:

 

• SMEs;


• professional studios;


• real estate agents;

 
• shops;

 
• hotels and hospitality facilities;

 
• local authorities;

 
• insurance companies;

 
• concessionaires and wholesalers.

 

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Tue, 10 Nov 2009 09:35:33 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/142
Strong points http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Strong-points THE COMPANY DATABASE IS ONE OF THE MAJOR ASSETS OF YOUR BUSINESS. WE CAN HELP YOU MANAGE IT AND ENHANCE IT WITH “ONE TO ONE” COMMUNICATION!

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Tue, 10 Nov 2009 09:35:17 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/141
Some details http://www.o2matic-suite.com/home/main/Solutions/EMM-E-Mail-Marketing/Some-details O2 MATIC-EMM® is a solution, dedicated to Microbusiness, for managing company contacts and the filtered sending of email messages, with high band availability, sending of tests, content parameterisation capacity and control of exit queues.

The newsletters are physically sent by the Femar servers, not by the customer’s computer: this ensures high rates of deliverability, i.e., emails not blocked by anti-spam filters.

For use of the service, only a small yearly fee is charged, and this depends on the number of monthly dispatches: this means utmost communication freedom, with a pre-established definite cost.

O2 MATIC-EMM® is used via the web, and therefore from any computer linked to Internet, and takes care of all corporate database management activities and newsletter dispatch: this allows concentrating on the contents of the message and on campaign tactics thanks to very simple and immediate service management.

O2 MATIC-EMM® belongs to O2 MATIC SUITE® and is able to work with other related technologies to implement e-marketing strategies in small and medium enterprises.

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Tue, 10 Nov 2009 09:34:59 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/140
Executive white paper http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Executive-white-paper Tue, 10 Nov 2009 09:33:18 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/136 A chi si rivolge http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/A-chi-si-rivolge O2 MATIC-DOC® è una soluzione adattabile a tutti i settori di mercato.

Per l'esperienza fatta e per l'alto numero di casi applicativi, è particolarmente dedicato a:

 

• qualsiasi azienda di varie dimensioni;

 
• studi professionali (commercialisti, consulenti del lavoro, notai, avvocati);

 
• società finanziarie;

 
• banche;

 
• uffici della pubblica amministrazione;

 
• agenzia di assicurazioni;

 
• agenzie immobiliari;

 
• agenzie di viaggi.

 

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Tue, 10 Nov 2009 09:32:58 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/135
Punti di forza http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Punti-di-forza IL TEMPO IMPIEGATO AD ARCHIVIARE, CERCARE E MANIPOLARE DOCUMENTI È QUASI LA METÀ DI QUELLO DISPONIBILE: ABBIAMO UN’OTTIMA SOLUZIONE PER OTTIMIZZARLO!

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Tue, 10 Nov 2009 09:32:43 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/134
Product not currently marketed abroad. http://www.o2matic-suite.com/home/contents/Soluzioni/Electronic-Archiving-CRM-Powered/Product-not-currently-marketed-abroad Tue, 10 Nov 2009 09:32:15 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/133 Executive white paper http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Executive-white-paper Tue, 10 Nov 2009 09:31:10 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/129 Who it’s for http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Who-it-s-for O2 MATIC-CRM® is a solution suitable to all market sectors.
Thanks to the experience acquired and the high number of application cases, it is particularly dedicated to:

 

• SMEs;


• professional studios;


• real estate agents;

 
• shops;

 
• hotels and hospitality facilities;

 
• local authorities;

 
• insurance companies;

 
• concessionaires and wholesalers.

   

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Tue, 10 Nov 2009 09:30:50 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/128
Strong points http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Strong-points THE CUSTOMER WILL ALWAYS HAVE THE FEELING OF BEING IN CONTACT WITH AN INTERLOCUTOR WHO KNOWS IT VERY WELL, AS REGARDS ALL THE COMMERCIAL AND AFTERMARKET ASPECTS OF ITS RELATIONSHIP WITH YOUR COMPANY.

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Tue, 10 Nov 2009 09:30:37 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/127
Some details http://www.o2matic-suite.com/home/main/Solutions/CRM-Customer-Relationship-Management/Some-details O2 MATIC-CRM® is an innovative, complete and reliable solution for managing and promoting customer relations.

Globalisation often makes us spectators of such phenomena as the decentralisation of production systems towards countries with lower labour costs, which are constantly refining their production standards. Who will last it out in the (until yesterday) developed countries? And what (tomorrow) will be the most precious asset of a company? Those who produce quality and typicality and those who manage top-quality services will last it out best. A company’s most precious assets will be its customer base and its loyalty; the latter being closely dependent on the quality of relations.

“THE CUSTOMER AT THE CENTRE OF ATTENTION”... in small and medium enterprises as well, this is a philosophy of increasing importance for sales and marketing department managers: competition can no longer be restricted to product price alone. Service quality and the solidity perceived in relations will make the real difference! O2 MATIC-CRM® is a technology that allows you to trace all the information characterising all the interactions between your company and the customer, allowing everyone, in relation to the individual information access authorisations, to be well acquainted with the customer, its needs and its inclinations. O2 MATIC-CRM® is offered in S.A.A.S. (Software As A Service) mode: for its use a small charge is made tied to the number of workstations.

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Executive white paper http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Executive-white-paper Tue, 10 Nov 2009 09:28:38 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/122 Who it’s for http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Who-it-s-for O2 MATIC-CMS® is a solution suitable to all market sectors.

Thanks to the experience acquired and the high number of application cases, it is particularly dedicated to:

 

• SMEs;

 
• professional studios;

 
• real estate agents;

 
• shops;

   
• hotels and hospitality facilities;

   
• local authorities;

 
• insurance companies;

   
• concessionaires and wholesalers.

   

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Strong points http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Strong-points THE WEBSITE IS THE REFERENCE POINT FOR MOST OF YOUR COMPANY’S MARKETING INITIATIVES. IT SHOULD INFORM, COMMUNICATE AND THRILL.

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Some details http://www.o2matic-suite.com/home/main/Solutions/CMS-based-HQ-Packaged-Solutions/Some-details O2 MATIC-CMS® is an excellent solution - designed for small medium business - for the creation, customization, maintenance and global management of company websites and electronic mail.

We offer many types of layout, inspired by worldwide award-winning designs: all you need to do is pick one.

You decide how to organize the contents, the colour scheme and what images and videos you want to show.

Via simple procedures we guide you in your choices and teach you how to use the software; it’s easier that you might think. In just three days, you’ll be ready to add your text and go on line!

O2 MATIC-CMS® is a service based on the use of Content Management System technology, in other words software designed for the independent management, editing and publication of any content on your website (text, photos, videos, audio, files): the software is licensed for a small annual fee.

We deliver the site with the design you have chosen and with customized contents to suit your needs.

O2 MATIC-CMS® is used via web and hence from any computer with internet access: there is no need to install anything.

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Educational http://www.o2matic-suite.com/home/info/Educational We at Femar strongly believe in training: we think it is fundamental to be able to correctly use the technological assets required to govern Electronic Relational Marketing strategies.

For this reason, we have developed extremely refined didactic plans able to cater for the needs of our users. Aware as we are of the importance of the role each operator plays as regards the use of O2 MATIC SUITE technologies within our customer companies, we have set up post-training program verification tests.

Inside our company, our tutors continue to upgrade training plans to always be able to offer the best.

Basic training is always included whenever a contract is signed relating to any O2 MATIC SUITE product.

For greater efficiency however we also suggest you take into consideration the "FEMAR CERTIFIED USER" professional training programs.

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E-mail http://www.o2matic-suite.com/home/main/About-us/E-mail Mon, 9 Nov 2009 10:31:45 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/112 Contact Form http://www.o2matic-suite.com/home/main/About-us/Contact-Form For any further details relating to O2 MATIC SUITE or Femar Consulting S.r.l., please complete the form below, providing all required details.

Our staff will contact you just as quickly as possible, send you informative material or, if you prefer, will arrange a visit of one of our executives to your company.

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Where we are http://www.o2matic-suite.com/home/main/About-us/Where-we-are  

Femar Consulting S.r.l.

REGISTERED OFFICES & THINKING HOUSE

Via Giuseppe Garibaldi nr. 51

I-25087 Salò (Brescia)

ITALY

GPS coordinates:  N 45° 60' 73,35"  -  E 10° 52' 03,09"

>> Locate on map

 

___________________________________________________________________________

 

Femar Consulting S.r.l.

02 MATIC S.A.A.S. CENTER

Via Caldera nr. 21

I-20122 Milano (MI)

ITALY

GPS coordinates:  N 45° 47' 74,51"  -  E 9° 10' 46,62"

>> Locate on map

 

___________________________________________________________________________

 

Femar Consulting S.r.l.

OPERATIVE DEPARTMENT, PRODUCT ENGINEERING; R&D

Via Enrico Fermi nr. 5/a

I-25087 Salò (Brescia)

ITALY

Tel. +39.0365.521.620  |   Fax. +39.0365.555.867

GPS coordinates:  N 45° 58' 29,89"  -  E 10° 52' 21,02"

>> Locate on map

 

___________________________________________________________________________

 

Femar Consulting S.r.l.

SALES DEPARTMENT ITALY

Via San Pietro all’Orto nr. 3

I-20122 Milano (MI)

ITALY

Tel. +39.02.7631.7631  |   Fax. +39.02.7601.7737

GPS coordinates:  N 45° 46' 58,83"  -  E 9° 19' 56,77"

>> Locate on map

 

___________________________________________________________________________

 

Femar Services International (a branch of Femar)

EXPORT DEPARTMENT & INTERNATIONAL CUSTOMER CARE

Rue Nicolas Glesener nr. 12

Zone artisanale et commerciale

L-6131 Junglinster

LUXEMBOURG

Tel. +352.2020.3614  |   Fax. +352.2020.3614

GPS coordinates:  N 49° 70' 51,38"  -  E 6° 25' 26,8"

>> Locate on map

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Femar Consulting http://www.o2matic-suite.com/home/main/About-us/Femar-Consulting For ten years our company has specialized in one sector and one sector alone: electronic marketing.

We help companies with their strategies and find ways for them to effectively understand the behaviour, attitudes and needs of their current and potential clients.

We provide technology-based services enabling information to be pooled and used to create profitable business relations.

   

We love what we do and do our utmost with passion and belief!
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Mon, 9 Nov 2009 10:30:15 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/109
Help Desk service numbers http://www.o2matic-suite.com/home/main/Support/Help-Desk-service-numbers We have developed a good organisation to provide you with an even better after-sales service.

We have therefore dedicated specific numbers to customers who have subscribed to the LITETOUCH HELPDESK After-Sales service.

The response times, the max number of phone sessions and the time for each session are described in the service technical characteristics (SLA - Service Level Agreement).  

To see the LITETOUCH HELPDESK contract service characteristics click here.

 

Still not subscribed to the HELPDESK LITETOUCH professional support service and wish to receive support from Femar Consulting over the phone? Subscribe online, today! click here.

   

FEMAR SUPPORT CREW

 

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Training sessions http://www.o2matic-suite.com/home/info/Educational/Training-sessions All O2 MATIC SUITE product customers receive, at no extra charge, a collective online training session lasting 2 hours.

The basic course is only available online, by means of an e-learning platform,  thanks to which the tutor can be seen and listened to in a virtual environment.

Training sessions are held every 15 days: more precisely the second and fourth Thursday of each month.

The training calendar of each training Thursday is scheduled as follows:

  • Between 8.30 am and 10.30 am: O2 MATIC CMS training session
  • Between 10.45 am and 12.45 pm: O2 MATIC EMM training session
  • Between 2 pm and 4 pm: O2 MATIC CRM training session
  • Between 4.15 pm and 6.15 pm: O2 MATIC ECP training session

To take part in a session, all you need is a PC with speakers, a microphone and an ADSL connection.

To book your basic training session click here.

   

You can also book your basic training session – in individual mode with personalised time and day according to your requirements – at a cost of €. 195.00 + VAT, by completing the booking form and conveniently paying the fee at the Click  and Pay Section of this website, indicating as reasons for payment: "Individual training session" + "date (DAY/MONTH/YEAR)" + "Reference product code".

 

We look forward to hearing from you soon.

FEMAR TRAINING TEAM

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Support formulas http://www.o2matic-suite.com/home/main/Support/Support-formulas Each O2 MATIC SUITE product / service customer is covered by the Post-Sales BASIC HELPDESK support formula, managed on a free of charge basis directly by Femar Consulting S.r.l.

We warmly suggest you take into consideration the LITETOUCH HELPDESK formula, thanks to which the time it takes to solve problems is much shorter and the phone assistance service is included.

The two assistance formulas are explained in detail below. By clicking on each of them, you can access the table with specifications and download the service sheet.

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Open a Trouble Ticket http://www.o2matic-suite.com/home/main/Support/Open-a-Trouble-Ticket Enter your access credentials (Username and Password) to access the Customer Portal of O2 MATIC SUITE.

You can open a Trouble Ticket to notify any problem relating to the products and services belonging to the suite.

Femar Consulting S.r.l. guarantees it will address the problem within the following workday, while the time required to answer and close the Trouble Ticket depends on your support contract.

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For more information http://www.o2matic-suite.com/home/main/Partners/For-more-information Do you represent a communications agency, a webdesign agency or a consultancy firm in the electronic and/or relational marketing sector?

Do you have a decisional role in a sales organisation dealing in value-added technological products?

We feel sure we have decidedly important arguments, in relation to 2.0 technology and services, to increase the size and solidity of your Business.

What is more, we think our experience could be interesting to assess whether “working together” could be useful for you.

   

We’d like to offer you an opportunity: probably a BIG opportunity!

   

Complete the form below with details of your organisation and you’ll soon find yourself on the phone with a potential ally able to help you increase the quantity and quality of your work.

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Mon, 9 Nov 2009 10:28:32 +0100 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/104
Partnership program http://www.o2matic-suite.com/home/main/Partners/Partnership-program We have tried to cover all the requirements of all the concerns making up the business scenario referring to the "indirect channel" of O2 MATIC SUITE.

We have done so by developing a series of partnership programs designed for the different and various characteristics of all those who can generate value from marketing the solutions belonging to the suite.

We believe we have achieved remuneration standards unparalleled in the sector.

Our attention focuses in particular on the following types of Partners:

  • communications agencies;
  • webdesign agencies;
  • consultancy companies, in the marketing sector;
  • sales organisations dealing in  value-added technological products.

We invite you to consider a great opportunity aimed at adding a new business line or upgrading and injecting value into a number of already-offered service lines.

   

Sometimes, they call us technological innovators, other times Relational Marketing experts: it doesn’t matter what you call us, as long as you CALL US TODAY on 02.7631.7631
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Who’s it for http://www.o2matic-suite.com/home/main/What-is/Who-s-it-for The O2 MATIC SUITE services are dedicated to all companies and small businesses in the Small Medium Business sector.

More specifically, the advantages deriving from the application of relational marketing technologies and electronic communication can benefit:

 

  • Small and medium manufacturing technologies

 

  • Sales agencies

 

  • Financial and/or insurance service promotion agencies

 

  • Real-estate agencies

 

  • Travel Agencies

 

  • Hotels and restaurants

 

  • Professional firms

 

  • Consultancy firms

 

  • Shops and stores

       

To all companies, Relational Marketing managed with O2 MATIC solutions will bring OXYGEN!
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The suite http://www.o2matic-suite.com/home/main/What-is/The-suite O2 MATIC SUITE® integrates four excellent solutions stemming from long experience in the “Electronic Relational Marketing” sector and in the development and management of services based on the license to use web-based technologies.

Each product has been conceived with the intent to offer cutting-edge technology, placing it “within everyone’s reach”: both in terms of ease of use and of price accessibility.

In various years of work, and with major investments, we have operated around IT products, mainly of Open Source derivation, stabilising them, making them very reliable and extremely simple to use.

We have engineered models able to cover most of the requirements associated with IT needs – providing support to “Electronic Relational Marketing” strategies – in the Small Business sector.

We have set up the "O2 MATIC SAAS CENTER" – the company’s technological heart – located in one of Europe’s most prestigious Internet Data Centers: from here, 24 hours a day, 365 days a year, we provide the services tied to each of the brands of the suite in S.A.A.S. (Software As A Service) mode.

O2 MATIC SUITE® is the extraordinary team result of this endearing job: a singular container of "fast-evolving technology" exploitation services.

At a small daily cost, various products are used that are perfectly able to dialogue and work together.

All these products are distinguished by a single common denominator: the capacity to provide companies with unparalleled backing, to implement “Electronic Relational Marketing” strategies through which sales expectations and customer loyalty can only increase.

     
This is what we call OXYGEN...
This is our contribution to the growth strategies of your company!
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Good marketing http://www.o2matic-suite.com/home/main/What-is/Good-marketing Good marketing means making use of information and data produced through customer interaction, for relational-growth purposes.

"Electronic Relational Marketing" is focused on creating, developing and maintaining profitable relations between customers and company: it is therefore based on customer centrality!

It therefore represents a series of methods and processes for managing customer relations, determined through the analysis of the information these provide.

That established between consumers and the company is a one-to-one relationship, a direct relationship between the brand and its target.

Relational marketing tends to centre on very precise targets and form a direct link between the company and each single consumer through numerous channels; this way, the relationship tends to be bilateral and allows companies to have an increasingly more in-depth acquaintance with each individual interlocutor.

The job of Femar Consulting S.r.l., the provider of O2MATIC SUITE® services, consists in studying possibilities and directions to generate a continuative relationship between consumer and brand.

For good "Electronic Relational Marketing" a personalised relationship must be built up with the customer base through:

 

  • knowledge of customer characteristics, requirements and preferences (CRM);
  • the creation of user brackets, depending on characteristics (CRM);
  • the setting up of bilateral communication (CMS - EMM);
  • the creation of actions targeted at the user brackets (CRM - EMM);
  • the creation of proposals targeted according to requirements (CMS - EMM);
   
We have good reason to think that, without making investments in technology, with the O2MATIC SUITE® solutions, you’ll find a reliable ally for successful strategies!
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Solutions http://www.o2matic-suite.com/home/main/Solutions The uniqueness that distinguishes the proposal of each of the "O2MATIC" brand products is the capacity to interact perfectly the one with the other: each solution belonging to the O2MATIC SUITE is able to dialogue with the others!

Each product represents a service of technological exploitation in S.A.A.S. (Software As A Service) mode: the property of a software is not sold; rather a remote service of exploitation of the software is provided at a very small daily cost.

Each solution not only refers to the use of a technology, but to a pre-engineered technology and service package which can be adapted in a ductile and flexible way to the needs of most companies.

 

The O2MATIC SUITE services are always presented, for their respective intended fields of use, in the context of a Relational Marketing strategy.

   

The experience of Femar Consulting S.r.l. could be very useful for developing such strategies within each company in the Small Medium Business sector.

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Privacy policy http://www.o2matic-suite.com/home/footer/Privacy-policy Femar Consulting S.r.l. considers user privacy of fundamental importance and guarantees that your personal details will be handled in compliance with fundamental rights and freedoms and with the concept of dignity, with particular reference to confidentiality, personal identity and the right to safeguard personal data. To this end, Femar Consulting S.r.l. implements a privacy policy covering the website and newsletter management procedures with reference to the handling of user details. This statement is issued in accordance with art. 13 of Legislative Decree no. 196/2003, the Italian Privacy Act.

Please read this privacy policy and check it periodically to verify any necessary updates or revisions.

Information gathering
This Privacy Policy applies to personal details obtained via our website, your communications/telephone requests, e-mail or fax, meetings with our personnel at our/your offices, trade fairs and conventions, your requests for telephone or email contacts, and/or your technical/promotional/advertising material.

Through voluntary signing-up to the newsletter service, Femar Consulting S.r.l. collects personal details such as your name, surname, company, professional qualification and email address. On its website, Femar Consulting S.r.l. gathers information purely for statistical purposes when you log on, other information supplied voluntarily by the user via procedures for registering online or compiling fields and forms, and information designed to improve and facilitate website navigation.

Method of treatment
Femar Consulting S.r.l. collects personal details and other information recorded on sign-up forms, entered in the various fields on the website, or sent by email. These details may be necessary for supplying the services required (e.g. newsletters) and/or for contacting the person involved (name, postal address, email address, phone number, fax number). During normal use, the computer systems and software procedures used to operate the Femar Consulting S.r.l. website acquire a series of personal details, the transmission of which is implicit in the use of internet communication protocols (e.g. the user's IP address or domain name of the computer used to access the website, the URL of the resources requested, the time of the application or session duration, the method used to submit the query to the server, the size of files received in response to the query, the numerical code identifying the status of the server’s answer, and other information regarding the user’s operative system and computer).

Cookies
Femar Consulting S.r.l.’s website does not uses technologies such as cookies ito collect and/or transmit user data. Femar Consulting S.r.l. only uses such technology to obtain statistics on the use of its website (e.g. the total number of hits, the number of hits per web page, the internet service provider's domain name).

Purpose of collecting personal details
Femar Consulting S.r.l. uses personal details obtained on line in order to offer products and/or services through mailing lists, marketing, advertisements and promotions, and to operate the after-sales technical service. Femar Consulting S.r.l. provides its customers with an easy way of opposing the despatch by email of proposal or circulars. You can ask at any time for the despatch of information, proposals and offers to be stopped or your details erased. All the information, proposals and offers you receive by email from Femar Consulting S.r.l. will inform you how to stop others from being sent.

Communication and disclosure of personal details
Your personal details will not be disclosed by us, meaning transmitted to indeterminate subjects in any way or allowing outsiders to consult them. Femar Consulting S.r.l. handles the information on its website in collaboration with other service providers and web agencies, from which it may receive personal details regarding the use of said information. These online collaborations are regulated by specific contracts that provide adequate protection for the personal details obtained. Femar Consulting S.r.l. will not, for a money consideration or otherwise, pass the personal details of its website users on to unauthorized third parties.

Protection of personal details
In accordance with the need-to-know principle enshrined in art. 3 of Legislative Decree no. 196/2003, Femar Consulting S.r.l. guarantees that data processing using electronic means reduces to a minimum the use of personal details and identification data, restricting their use to cases that are strictly necessary for achieving the purposes for which they were collected. Femar Consulting S.r.l. also guarantees the adoption of and compliance with specific security measures to prevent data loss, illegitimate or incorrect use of data and unauthorized access. User data will be filed by Femar Consulting S.r.l. until requested by the data subject to delete them. Please note that in accordance with art. 7 of Legislative Decree no. 196/2003, you are entitled to exercise the following rights: to obtain confirmation of the existence of personal details concerning you, even if not yet recorded, and communication in intelligible form of the data and their origin, the purpose and method of treatment, and the logic applied when using electronic means; to obtain erasure, conversion into anonymous form or blocking of data that does not need to be filed or kept in connection with the purpose to which they were collected or processed; to request the updating, adjustment or integration of your data; to oppose, partially or fully, for legitimate reasons the processing of your personal details, even if relevant to the purpose for which they were collected. It is the responsibility of each user to guarantee and verify ownership and protection of his/her password and the codes giving access to reserved parts of the website.

Data Controller/Processor
The data controller/processor of your personal details is Femar Consulting S.r.l. in the person of Mr. Marco Festi.

Changes to the Privacy Policy
The Privacy Policy of Femar Consulting S.r.l. may be updated or changed in order to enact and/or conform to national, European or international regulations or to adapt to technological innovations. Any updates and/or changes made to this Privacy Policy will be published on this web page and can be viewed at any time via the hyperlink in the Femar Consulting S.r.l. website, so that users can be kept informed of how their personal details supplied via the website are being used.

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Area riservata http://www.o2matic-suite.com/home/Area-riservata Thu, 9 Jul 2009 12:48:11 +0200 http://eng.o2matic-suite.com/layout/set/rss/content/view/full/69 Home page http://www.o2matic-suite.com/home/Home-page

Company wellness.

O2 MATIC SUITE® incorporates four  high-performance solutions targeted at the Small Medium Business sector and dedicated to enhancing customer relations and relational marketing.

  • SALES ARE OXYGEN FOR COMPANIES
  • MARKETING IS A SALES-BOLSTERING SCIENCE
  • GOOD MARKETING MEANS INCREASING SALES EXPECTATIONS

O2 MATIC SUITE® solutions help companies obtain oxygen in a stable and long-lasting way

 

FEEL BETTER, BREATHE WITH US!

 

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