Attribute Type Value
siteNode object[eZContentObjectTreeNode] Object
commonConfigNode object[eZContentObjectTreeNode] Object
iCatalogueConfigNode object[eZContentObjectTreeNode] Object
iCatalogueDesignNode object[eZContentObjectTreeNode] Object
homeNode object[eZContentObjectTreeNode] Object
restrictedNode object[eZContentObjectTreeNode] Object
currentNode object[eZContentObjectTreeNode] Object
currentUser object[eZUser] Object
skinColor string '00437D'
skinSubColor string 'CCCCCC'
cols integer 1
rootMenuNode object[eZContentObjectTreeNode] Object
sideMenu array Array(5)
columnSx integer 1
columnDx integer 0
sideSxNodes array Array(1)
sideDxNodes array Array(0)
bottomPages array Array(0)
bottomNodesPre array Array(0)
bottomNodesPost array Array(0)
rootNodeDepth integer 3
viewParameterText string ''
techData boolean false
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Home page > Support > Support formulas > BASIC HELPDESK

BASIC HELPDESK

BASIC HELPDESK is a Post-Sales service formula aimed at providing support to O2 MATIC SUITE product and/or service customers.

The service and SLA (Service Level Agreement) characteristics are summarised below:

 

- Time taken to address problem: Next Business Day

- Yearly cost of service: free of charge

Sales information

Choice of assistants at your disposal on freephone number.

800.001.650
Mon - Fri | 8.30-18.00 (GMT+1)