Strong points

You can access customer data extremely quickly, from any part of the world, from a PC or from your handheld, and view all data, whether commercial, current or historical. You can organise the information around the customer in a personalised way for all your needs: a feeling of efficiency never experienced before!

O₂ MATIC-CRM^® allows you to filter and extract information deriving from a series of company/customer interactions. Never before has your marketing apparatus been able to segment customers along potential requirement profiles.

Impact on human resources tending to zero! In just a few days, all the members of the sales sector will be able to trace all information relating to customer opportunities and actions. Offers, cost estimates and all sales information in “a single place”.

Make the customer feel important afterwards too! Loyal customers are a corporate heritage: O₂ MATIC-CRM^® puts everyone in a position to do their job in the very best possible way.