O2 MATIC-CRM enables you to perfectly trace all the interactions occurring between your company and the customer, so you can become perfectly acquainted with all customer needs or inclinations.
It thus becomes simple to define “Customer Centric” marketing strategies that will allow you not only to promote and strengthen relations with your current customers, but also to grasp new opportunities.
Personalise your filters, mapping them as you wish. In just a few seconds, you will be able to extract, on the basis of entered parameters, the customers or the opportunities that interest you: the “sending list” of your campaign is ready. Remember that O2 MATIC-CRM® dialogues directly with the O2 MATIC SUITE® email marketing products.
Automating the sales force means being able to produce immediate cost estimates, anywhere, reviewing historical situations relating to customer purchases, having access to information on visits made, on requests and on any complaints. The injection of O2 MATIC-CRM® redefines sales efficacy standards. The customer will perceive this and relations will be even more profitable.
Automating the sales force means being able to produce immediate cost estimates, anywhere, reviewing historical situations relating to customer purchases, having access to information on visits made, on requests and on any complaints. The injection of O2 MATIC-CRM® redefines sales efficacy standards. The customer will perceive this and relations will be even more profitable.
O2 MATIC-CRM® allows managing all your articles and references. You can import these directly from the control software: this way you will be able to manage all cost estimate activities directly from the CRM.
O2 MATIC-CRM® manages the schedule of the entire sales force. You can plan meetings, events and activities and synchronise them with your schedule; the system will notify you when they expire and will manage the invitations to the organisation members you wish to involve.
The analytical functions on board the platform allow you to measure company performance in an incredibly simple and effective way. You are able to create “dashboards” with which to analyse the factors that determine the performance indices of your business activity.